Increase the GCC footprint with Digital capabilities, beyond cost and talent arbitrage, and contribute to the global enterprise in Dev Ops, Agility and Business agility capabilities.
GCC centres in India over the last decade-and-a-half have scripted a story of success–moving from a ‘proof of concept’ to centres of strategic importance. Mirroring the growing maturity of the Indian IT-BPM industry, GCCs today have moved past the “cost centre” stage.
They are now increasingly focusing on high value activities such as IP-creation, building competencies around emerging technologies, setting up COEs and taking full ownership of vendor management.
These factors are positively impacting the parent firms ’top-line and bottom-line through faster time-to-market, product/process optimization and expansion to new geographies/services.
There are increasing cases of Indian GCC leaders having global roles and the GIC governance model is more accountability-driven. GCCs have also integrated deeper into the Indian ecosystem by forging partnerships with start-ups, universities and service providers.
Apart from this, GCCs have also taken up the Digitisation mandate for their parent firms–helping the parent evolve to a Digital Enterprise In short contributing to the Enterprise transformation.
India accounts for over 45% of the Global Capability Centers in the world outside of home country
and these centres are in a sense a microcosm of the global enterprise.
Focus on Value creation and collaboration
Multi-function centres – part of end-to-end process
GCCs have>100 CoEs across verticals
2nd largest destination to setup a centre for digital transformation
Leading MNCs have >35% of technology workforce operating out of their India centre
Capability
Enable GCCs to provide enduring value to their enterprises through increased
collaboration, research and thought leadership.
Increase the GCC footprint with Digital capabilities, beyond cost and talent arbitrage, and contribute to the global enterprise in Dev Ops, Agility and Business agility capabilities.
Serve as a Platform, to enable and help new entrants to accelerate their journey in India and for the existing GIS to exchange thoughts.
Provide assistance to the broader ecosystem to develop, mature and support the GCCs in India. For example, Build capabilities around leadership, digital, automation, talent, Govt. eco system.
Enabling GCCs to take lead in Innovation, leveraging external capacities with the Start-up Community.
Create Country councils to provide geographical thrust for growth countries. Current country councils include Japan, Germany and Korea.
For queries, write to us at gic@nasscom.in.
NASSCOM GCC Council is structured through regional chapters and the heads of these chapters are part of the national
council. In addition, Country Councils have been created to build focussed programs. The country councils are across
Germany, Japan and Korea.