The IT-BPO industry in Karnataka state in India has become one of the main pillars of the local economy. Karnataka stands first among all the states of India in terms of revenue generated from exports. The achievement has earned Karnataka's capital city, Bangalore the sobriquet of Silicon Valley of India. This is because of the presence of major technology companies in Bangalore and the revenue and employment generated by them. Though most software companies are located in Bangalore, some have expanded in other cities like Mysore, Mangalore and Hubli in Karnataka.
The industry in Karnataka includes companies dealing with various fields like telecommunication, IT services, engineering services, semiconductors, internet, ecommerce, software products and business process outsourcing.
Member CEO Dinner Meets: NASSCOM hosts regular meetings with CEOs to create networking opportunities, share thought leadership by visiting global CEOs, government leaders. Emerging opportunity areas are addressed through panels with eminent speakers.
Inward Delegations: Since a number of foreign companies visit Bangalore for business partnerships on a regular basis. NASSCOM organises one-on-one meetings between these organisations and its members.
Best Practices Sharing: NASSCOM hosts regular meetings with leaders in HR, Infrastructure, security to share best practices and address common challenges.
The city is host to a number of national events organised by NASSCOM including the Infrastructure Management Summit, BPO Summit, Product Conclave and the Diversity and Inclusion Summit. These national summits attract delegates from India and overseas and have helped to showcase the potential of the state.
Development of Tier II cities
Mysore has been identified as one of the upcoming locations for IT-BPO related businesses. NASSCOM has formed a working group to address the various issues and work towards making the city a preferred IT-BPO location. A monthly programme is also being conducted in Mysore, to catalyse the development of Mysore.
Inclusion and Diversity:
The Inclusion and Diversity initiative nationally is led by the regional office wherein the focus is on developing the ecosystem, by mentoring of companies, Corporate Awards, recognising organisations for Excellence in Gender Inclusivity, Workshops and programmes to build the leadership pipeline, Shared Childcare services, understanding the India context and hosting workshops to create awareness and share best practices. Workshops are also being organised to build the business case for increasing the number of PWDs and connecting the industry to institutions and talent. Furthermore, NASSCOM is also focusing on assistive technology—Web accessibility, Physical accessibility, and Application accessibility.
Regular sessions are held at Bangalore to share best practices on these themes.
NASSCOM hosts regular meetings with the IT secretary and industry to discuss issues/challenges facing IT-BPO companies. Regular meetings are organised with the labour commissioner, Police, etc.
NASSCOM has put in place a working group to address issues related to transportation and safety and security of employees
Industry forums at NASSCOM provide a platform to build specific industry groups or thrust areas. Many of the forums function at a national and regional level to increase member engagement and address a wide spectrum of issues. The regional forums for Karnataka include:
Global In-house Centres: Senior leadership of global in-house centres meet once every .. quarter and discusses current issues, shares success stories as well as interacts with relevant stakeholders.
Emerge-Product: Friday 2.0, Mentorship and ... are key initiatives that take place in the regional every month.
Quality: Building and enhancing the quality value proposition, brings together the quality heads of the region on a quarterly basis to share best practices and build new initiatives
Inclusion and Diversity: Regular workshops are held to discuss the I&D initiative, mentor organisations / individuals, build metrics and enhance outreach