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India's Domestic IT-BPO Market: Winds of Change

India's Domestic IT-BPO Market: Winds of Change

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India's Domestic IT-BPO Market: Winds of Change

Description:

There is a lot of dynamism in the domestic IT-BPO market. The demand side continues to evolve and as a response to that the supply side is gearing up to provide better products and services and innovative business models to their domestic customers. Also, technology can be a powerful enabler in helping the country achieve inclusive growth.

This report presents the findings of our latest research effort focused on the domestic IT-BPO landscape in India. It provides a comprehensive overview of the market landscape and highlights the key opportunity areas/current trends in IT-BPO adoption. The report also attempts to paint a picture of the future adoption trends in India.

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Available in Soft Copy
  • Table of Contents
  • Overview of the Indian Domestic IT-BPO Market
  • Demystifying the Indian Customer
  • Supplier Landscape: Shifting the Focus
  • Indian Domestic IT-BPO Market Review: Vertical-wise Deep Dive
  • e-Governance: Citizen Enablement
  • The Way Ahead: India’s IT-led Transformation
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