Food processing firm adopts Digital Workspace for secure work from home
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Food processing firm adopts Digital Workspace for secure work from home
Textile maker switches to thin clients to boost efficiency on shop floors
Supreme Petrochem Ltd made a smooth switch from ECC to SAP S/4 HANA
How Kokuyo Camlin Ltd. used the switch from ECC to SAP S/4 HANA 1610 to
Microland helps a global auto major boost its workforce productivity by 30%
Microland helps a Fortune 50 global conglomerate transform its Digital
Microland empowers one of the World’s Largest Oil Field Services Companies
Enabling India's market leader in Engineering, Procurement, and Construction
A look at a leading Indian Financial Services organization, one of the early
A look at how Nihilent enabled a leading school in South Africa to action
Migration of Government Cloud customer accounts from on-premise workloads to
The customer embarked on a journey to drive digital automation initiatives
Complete Digital Workspace Solution (Sandboxed Access to Office PC and VDI
Leading Pharmaceutical Manufacturer achieves “operator delight”
A well designed information system that provides a robust foundation for e-
A centralized competitive engine to track competition activity on price and
One of the top 20 global technology brands, wanted to ensure high-quality
An Australian brewing major, based in Melbourne, has many successful
Improved Regional Warehouse Capacity, Service Levels and Inventory Fill Rate
Microland’s client is a software company that processes almost 40% of U.S.
As part of a vision and corporate strategy, the client was looking to
An end to end migration approach that was cost-effective with a detailed
The local government council is the authoritative body for this borough and
Adoption of a cloud-based data center to ensure the infrastructure was
Formulation of Digital Workplace initiative by using advanced workplace
Industry 4.0 journey to stay competitive and scale up its operations
leading to a better customer experience for 40,000 end users.
Application Portfolio Rationalization
This study is used to educate the stakeholders on the current electric
Scales operations and expands memberships globally
Improved welding control by 10%
System testing efforts for the mobile application suite was reduced by 80%,
DXC Technology services designs and implements Open API for leading German
Multiple sources of data existed leading to errors
No force can stop India’s labour force from driving country’s economic
India’s top IT firms that have a collective employee base of more than a
Data Visualisation model for energy consumption trends enabling comparative
Disparate integration of 3 SugarCRM applications into 1 solution enabling
Mobility solution that helped transform mobile banking through multi-channel
The Big Data Omni-channel Digital 360°solution analysed all Tweets in real
Robotic Process Automation Solution for a leading client enabling automation
Web based Chat Interface with capability to auto classify tickets and reduce
Integrated chip solution with sensors that transmits real-time data
Built Omni channel solution for customer delight and in-store experience.
Stories that have an impact on our world of Choices and help us
see the changing environment in a new light
In 2020, we grew our collections to a record level and that strong performance has continued into this year. We were able to do this because we had already made investments, pre-pandemic, in our technology infrastructure and compliance systems – and through a combination of protocols for those in office and work from home, we were able to seamlessly continue operations. We also innovated on the go to create flexible payment options for our consumers, which positively benefited them during these tough times.
Jaison leads MCM in India and is responsible for global service delivery out of the country. A firm believer in inclusion, he’s built an organization-wide culture that focuses on the business, people and community. In over a decade at MCM, he has successfully led a large scale diversified operation and, brought in sharper focus on cost to collect and holistic development of talent within the company. He has been pivotal in developing strategy focused on business growth and service lines across the Call Centre, Internal Legal and International Business.
In this interview, he talks about caring for a 2500 people strong workforce in India by running a COVID-19 Employee Assistance Center, while ensuring business sustainability and a consumer-first strategy at every step.
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