Kolkata is the main business, commercial and financial hub of East India and the north eastern states. The IT-BPO industry in region though relatively small, but has demonstrated good growth with presence of major companies both Indian and multinational. The talent pool in the state and the supportive policy framework is the key growth driver for the industry.
CEO Meetings: Regular meetings are planned with CEOs to create networking opportunities, address common issues and engage in various related activities.
Best Practices Sessions: Meetings are organised between functional heads of Infrastructure, HR, and Administration to understand Best Practices, discuss areas of common concern, and gain insights on market trends.
Sector-V Industries Forum: NASSCOM has set up a special Forum to facilitate meetings between the Facility Managers of IT-BPO firms and the Nabadiganta Industrial Township Authority, an agency created by an Act of Legislature, to provide better civic amenities to IT-BPO firms. The Forum also addresses issues related to transport management and meets up with the police to discuss safety and security issues.
NASSCOM organises, workshops, seminars and speakers club events where broader level issues are discussed. The focus of such sessions is usually on technology, business, regulatory mechanisms, immigrations and visa rules and talent development.
National events: Kolkata is the host city for the EmergeOut Conclave and has posted the CEO forum in the past.
Development of Tier II cities:
Siliguri and Durgapur have been identified as upcoming locations for IT-BPO related businesses. NASSCOM is closely working with the West Bengal Government to build physical infrastructure, to enable micro, small and medium IT-BPO firms to set up shop in these areas. It is also hosting meetings with telecom authorities to improve telecom connectivity at these locations.
NASSCOM hosts regular meetings with the Department of Information Technology, Government of West Bengal, to discuss issues/challenges facing the IT-BPO sector in the Eastern Region.
NASSCOM works with the Association of Private Engineering colleges and Universities to discuss the gap between available skill-sets and the desired skill-sets, and initiate specific programs.
NASSCOM is setting up the first Cyber Lab in the Eastern Region at the Kolkata Police Headquarters, in Lalbazaar.