NASSCOM has been playing a key role in the growth of Global In-house Centres (GICs), using the platform of the GIC Forum to get organisations together, foster Best Practices, collaborate, take collective action and create opportunities in existing and new areas.
Recognising this need, the NCR GIC Forum has created a leadership development initiative – ‘Building Future Leaders’ and launched a ‘Leadership Development Series’ — a set of sessions tailored to the requirements of senior captains of GICs.
The sessions are helping top GIC managers, specifically those on the anvil of assuming business leadership roles, to focus on:
- Developing a global mindset
- ‘Managing the Matrix’ — building networking and influencing skills
- Managing Gen Y
- Creating entrepreneurial leadership skills
The third session in this four-part series — a discussion on Managing Gen Y — was rolled out recently to offer insights to attendees on harnessing the power of the young workforce and meeting their aspirations.
A quick, real-time audience poll on the behaviour of Gen Y helped participants understand the socio-cultural factors driving the generation, what they valued, who their role models were, the challenges they were facing and how they built relationships. The discussion also examined what the corporate sector could do to engage Gen Y and how it could use managerial styles and newer competencies to handle inter-generational dynamics.