On the occasion of the visit of the Philippines Vice President H.E. Jejomar Binay, BPAP and NASSCOM revisited the MoU signed in 2006 to promote development and growth of the global IT BPO industry by rendering mutual assistance and co-operation for the promotion and development of the global IT BPO industry.
Some of the points included in the 2012 MoU are as follow:-
- 1. Conducting a joint study to show the positive impact that outsourcing has on respective economies of India and the Philippines and the rest of the world; and also how it has created value in alternate business models by delivering innovation, building capabilities, and driving process excellence.
- 2. Working together for the development and sharing of world-class management practices, a code of conduct, and quality standards to ensure growth and global competitiveness of their respective members. This can be done by the organizing knowledge sharing sessions on talent management, data security practices, etc.
- 3. Creating a Joint Positive Impact Campaign which helps to create a positive image of BPO as an aspirational career.